Delta Property PDF Template

Delta Property PDF Template

The Delta Property Form is a document used by passengers to report lost luggage and initiate a claim with Delta Air Lines. If your baggage is missing for more than five days, filling out this form is essential for processing your claim and recovering your belongings. To get started, please complete the form by clicking the button below.

Article Guide

The Delta Property form is an essential tool for travelers who find themselves in the unfortunate situation of losing their luggage. This form is designed to streamline the process of filing a property loss claim with Delta Air Lines. It requires important details such as the passenger's contact information, baggage file reference number, and a complete itinerary, including flight numbers and dates. Travelers must provide supporting documentation to ensure their claim is processed efficiently. This includes passenger ticket receipts, claim check receipts, and proof of ownership for valuable items. The form emphasizes the importance of accuracy in describing lost items, as this information directly impacts the recovery process. Additionally, it outlines the timeline for filing a claim, stating that it should only be submitted after five days of waiting for the luggage to be returned. Understanding the requirements and procedures outlined in the Delta Property form can make a significant difference in the experience of reclaiming lost belongings.

Delta Property Preview

Property Loss Claim Form
5-1078 Rev 12.09
FOR OFFICIAL USE ONLY
PIR# ____________________________________
Mailing Date _____________________________
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Home Address
Name Mr Mrs Miss/Ms
Your Email Address
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still
have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to
locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag
that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss.
- Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter Departure Gate Other _____________________________________
Was the bag checked under another name? Yes
No If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ? Yes
No If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines? Yes No If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
No If no, did you file a claim then? Yes No With Whom? _________________________
Was excess valuation purchased at time of check-in? Yes
No If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in? Yes
No If yes, include copy of receipt.
YOUR COMPLETE ITINERARY
From
To Airline Flight Number
Date
DESCRIPTION OF LUGGAGE
1
Type Brand Color Material
Pockets
Yes No
Zipper
Yes No
Wheels
Yes No
Straps
Yes No
Combo Lock
Yes No
Purchase
Date
Original
Cost
City
Zip /Postal Code
Claim Check Number(s) Baggage File Reference number (ex. ABCDL12345)
Employed By
Home Phone
Area Code
Business Address (City, State, Zip, Country)
Passenger Ticket Number(s)
Are You a SkyMiles Member?
Yes No
SkyMiles #
SkyMiles Status
State
Country
( )
Business Phone
Area Code
( )
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed
shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of
any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and
considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which
is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails,
any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such
luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or
securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other
similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the
domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child Age of Child:______________
ArticleQty Color Material Label Or Brand
Store & City
Purchased
Date
Purchased
Original Cost
USD
Other Currency
Type Amount
Gender*
Size
Shirt1
Blue
L Cotton ABC
M ACME/Chicago
3/1/1995 30 00
If additional space is needed, please attach separate paper with same data as above. Total Value of Bag & Contents

File Properties

Fact Name Details
Form Purpose This form is used to report a property loss claim for missing luggage after a Delta Air Lines flight.
Submission Deadline The form must be submitted within 21 days from the date of loss to avoid denial of liability.
Required Documentation Supporting documents include passenger ticket receipts, claim checks, and purchase receipts for items valued over $250.
Contact Information Claims should be sent to Delta Air Lines, Inc. Customer Care Baggage, P.O. Box 20598, Atlanta, GA 30320-2598.
International Claims Itineraries traveled internationally are governed by the Montreal Convention, not domestic tariffs.
Exclusions Delta is not liable for loss of money, jewelry, electronics, or other high-value items.

Instructions on Utilizing Delta Property

Completing the Delta Property form is essential for initiating a claim regarding lost luggage. After ensuring that five days have passed since your luggage went missing, you can proceed with filling out the form. Be thorough and accurate in your responses to facilitate the processing of your claim.

  1. Fill in the PIR# and Mailing Date at the top of the form.
  2. Provide your Name (Mr, Mrs, Miss/Ms) and contact numbers, including Home Phone and Business Phone.
  3. Enter your Home Address and Business Address, including City, State, Zip/Postal Code, and Country.
  4. Input your Email Address for correspondence.
  5. Fill in the Claim Check Number(s) and Baggage File Reference number.
  6. Indicate if you are a SkyMiles Member and provide your SkyMiles # and SkyMiles Status.
  7. Detail your complete itinerary, including From, To, Airline, Flight Number, and Date.
  8. Specify the number of pieces checked and the number missing.
  9. Estimate the weight of each missing piece.
  10. Indicate where you checked your luggage and if it was checked under another name.
  11. Provide information on where you last saw your luggage.
  12. State if Delta was notified of the loss immediately and provide details if applicable.
  13. Indicate if the loss was reported to any other airlines.
  14. Explain any delay in reporting the loss, if applicable.
  15. Answer questions regarding customs and excess valuation.
  16. Describe your luggage, including Type, Brand, Color, Material, and any features.
  17. List all articles contained in the luggage, providing details such as Qty, Article, Color, Size, Material, Store & City, Date Purchased, and Original Cost.
  18. Provide any additional comments, including previous claims with Delta or other airlines.
  19. Sign and date the form, ensuring that all information is accurate and complete.
  20. Retain a copy of all documents for your records.
  21. Mail the original documents within 21 days from the date of loss to the specified address.

Important Facts about Delta Property

What should I do if my luggage is missing after a flight with Delta?

If your luggage is missing, you should first contact Delta Air Lines at the airport where you filed the claim. You will likely receive your luggage within 24 hours. However, if you do not receive it within five days, you should fill out the Delta Property form and submit it along with all required documentation.

What documents do I need to submit with the Delta Property form?

To successfully process your claim, you need to provide several documents. These include passenger ticket receipts for everyone involved in the loss, claim check receipts for the missing luggage, and purchase receipts or proof of ownership for items valued at $250 or more. Make sure to include all necessary documentation to avoid delays.

How long do I have to submit the Delta Property form?

You must submit the form within 21 days from the date of loss. If it is not postmarked within this timeframe, Delta Air Lines reserves the right to deny liability for your claim. It’s important to act promptly to ensure your claim is processed smoothly.

What if I find my luggage after submitting the claim?

If you recover your luggage from a source other than Delta, you must inform Delta Air Lines in writing immediately. This is crucial as it impacts the status of your claim. Keeping Delta informed helps avoid complications in the claims process.

Can I claim for items that were in my luggage?

Yes, you can claim for items that were lost with your luggage. However, you must provide detailed descriptions and proof of ownership for each item, especially for those valued at $250 or more. Be thorough in listing all contents, regardless of their monetary value, to facilitate the claim process.

How long will it take to process my claim?

Once you have submitted the Delta Property form and all required documents, it may take 6 to 8 weeks for processing. Delta will contact you promptly if your property is located. If not, you will receive updates regarding your claim status during this period.

What items are not covered under the Delta Property form?

Delta Air Lines is not liable for certain items, including money, jewelry, electronics, and irreplaceable items such as heirlooms or artifacts. It is essential to be aware of these exclusions when filing your claim, as they will not be compensated.

Common mistakes

When filling out the Delta Property form, individuals often make several common mistakes that can delay the processing of their claims. One significant error is not waiting the required five days before submitting the form. Delta specifies that the form should only be filled out after five days have passed without receiving the luggage. Failing to adhere to this timeline can lead to unnecessary complications.

Another frequent mistake is neglecting to include all necessary supporting documents. The form requires specific items such as passenger ticket receipts, claim checks, and purchase receipts for items valued at $250 or more. Omitting any of these documents can result in a denial of the claim or a request for additional information, which can prolong the process.

People sometimes forget to provide accurate contact information. Including a home and business phone number, as well as an email address, is essential for Delta to reach the claimant easily. Incorrect or missing contact details can lead to delays in communication regarding the claim.

Many individuals also fail to describe their luggage and its contents in detail. The form requests a thorough description, including the type, brand, color, and material of the luggage. Incomplete descriptions can hinder the recovery process, as Delta may need more information to locate the missing items.

Additionally, some claimants do not specify where they last saw their luggage or how the loss was reported. This information is crucial for Delta's investigation. If this section is left blank or filled out inaccurately, it may complicate the claim resolution process.

Another mistake is not indicating whether the bag was checked under another name. If the luggage was checked in under a different name, it is important to provide that information. Omitting this detail can lead to confusion during the search for the missing luggage.

Claimants sometimes overlook the importance of providing a complete itinerary. The form requires details such as the airline, flight number, and dates of travel. Missing this information can create gaps in the claim, making it harder for Delta to track the luggage.

Failing to mention any previous baggage claims can also be a problem. If the claimant or a family member has had prior claims with Delta or other airlines, this information should be disclosed. Not doing so may raise questions during the review of the current claim.

Lastly, individuals may forget to sign and date the form. A signature is necessary to validate the claim, and without it, the form may be considered incomplete. Claimants should ensure that all required signatures are present before submitting the form.

Documents used along the form

When dealing with a lost luggage claim through Delta Air Lines, several additional forms and documents may be required. These documents help ensure that your claim is processed efficiently and accurately. Below is a list of commonly used documents that can accompany the Delta Property form.

  • Passenger Ticket Receipt: This document serves as proof of your travel and is essential for verifying your claim. It includes details such as your flight number and travel dates.
  • Claim Check Receipt: This is the receipt you received when you checked your luggage. It is critical for tracking your bag and confirming that it was indeed checked in.
  • Purchase Receipts: For items valued at $250 or more, you must provide receipts as proof of ownership. This helps establish the value of the contents in your luggage.
  • Excess Valuation Receipt: If you purchased additional coverage for your luggage at check-in, include this receipt. It demonstrates that you opted for extra protection for your belongings.
  • Correspondence with Other Airlines: If you reported your lost luggage to another airline, include any correspondence or claim numbers. This information can be helpful in resolving your claim.
  • Customs Declaration: If your luggage was checked through customs, providing a copy of your customs declaration can assist in verifying the contents of your luggage.
  • Previous Claims Documentation: If you or a family member have made prior claims with Delta or other airlines, include details of those claims. This can provide context for your current situation.
  • Personal Identification: A copy of your ID may be necessary to confirm your identity and support your claim.

By gathering these documents and submitting them with your Delta Property form, you enhance the likelihood of a smooth claims process. Remember to keep copies of everything for your records. If you have any questions about these documents or the claims process, do not hesitate to seek assistance.

Similar forms

The Delta Property form is similar to several other documents used in various contexts. Each serves a specific purpose related to claims or reporting losses. Here are six documents that share similarities with the Delta Property form:

  • Insurance Claim Form: This form is used to report a loss or damage to an insurance company. Like the Delta Property form, it requires detailed information about the loss and supporting documentation, such as receipts and proof of ownership.
  • Lost Luggage Report: Airlines often provide this document for passengers to report lost luggage. Similar to the Delta Property form, it collects information about the flight, baggage details, and contact information to facilitate recovery.
  • Property Damage Claim Form: This form is used to claim damages to personal property, such as from accidents or natural disasters. It requires a description of the property, the extent of the damage, and supporting evidence, much like the Delta Property form.
  • Warranty Claim Form: When a product is defective, consumers use this form to request repairs or replacements under warranty. It typically requires proof of purchase and details about the issue, paralleling the requirements of the Delta Property form.
  • Return Merchandise Authorization (RMA) Form: Retailers use this document for customers to return items. Similar to the Delta Property form, it gathers information about the item, reason for return, and customer details to process the request efficiently.
  • Incident Report Form: This form documents accidents or incidents that occur in various settings, such as workplaces or public places. It collects details about the event and any injuries or damages, akin to the information required in the Delta Property form.

Dos and Don'ts

When filling out the Delta Property form, it is important to follow specific guidelines to ensure your claim is processed efficiently. Below is a list of things you should and shouldn't do.

  • Do fill out the form completely and accurately.
  • Do submit the form only after 5 days have passed without receiving your luggage.
  • Do include all required supporting documents, such as ticket receipts and claim checks.
  • Do keep a copy of all documents for your records.
  • Don't mail the form before the 5-day waiting period is over.
  • Don't forget to provide detailed descriptions of the missing items.
  • Don't omit any previous claims or losses you or your family may have had with airlines.
  • Don't delay in notifying Delta if your property is found by another source.

Misconceptions

  • Misconception 1: You must fill out the Delta Property form immediately after your luggage is lost.
  • Many people believe that they should fill out the form as soon as they realize their luggage is missing. However, you must wait at least 5 days before submitting the form. This allows time for Delta to locate your luggage, which they may do within 24 hours.

  • Misconception 2: Delta will automatically compensate you for lost luggage.
  • Some assume that Delta will provide compensation without any action on their part. This is incorrect. You must complete the claim form and submit it along with supporting documents to initiate the claims process.

  • Misconception 3: You can claim any item lost in your luggage without proof of ownership.
  • This is not true. For items valued at $250 or more, you need to provide purchase receipts or proof of ownership. Without this documentation, Delta may deny your claim.

  • Misconception 4: Delta is liable for all types of lost items.
  • Delta has specific exclusions. They are not liable for items like money, jewelry, or electronics. Understanding these exclusions is crucial before filing a claim.

Key takeaways

  • Before submitting the Delta Property form, ensure that at least five days have passed since your luggage was reported missing. This waiting period is crucial for processing your claim efficiently.

  • Complete the form accurately and thoroughly. Providing detailed descriptions of your luggage and its contents will enhance the chances of a successful claim.

  • Include all required supporting documents. Essential items include passenger ticket receipts, claim checks, and proof of ownership for valuable items.

  • Submit the form within 21 days from the date of loss. Delays in submission may result in denial of liability by Delta Air Lines.